Are you waiting by your front door to receive your Personalised Sparkler?

All items are dispatched within 3 working days. We will send all items via Royal Mail 1st Class, they will be securely and thoroughly wrapped before reaching your hands within an A4 Do Not Bend Envelope. 

Please do not hesitate to contact us if it is urgent and you need a topper quicker. We can offer an express delivery service for £1.99 where we will process your order within 1 day. Please contact us for this option.

Returns

Due to the personalised nature of our goods we are unable to offer a refund if the product is not to your liking or you have changed your mind. If you have made an error we cannot re-work the item or re-use it and therefore cannot offer a refund or credit. Please feel free to message us if there is an issue though and we will always try our best to help!